Effective Date: 20-12-1024
Candy Kompany LTD (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our e-commerce website, purchase our products, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
We collect the following types of information:
1.1 Personal Information:
Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via Stripe; we do not store full credit/debit card information)
1.2 Non-Personal Information:
Browser type and version
IP address
Device type
Operating system
Browsing behavior on our website
1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve functionality. For more details, refer to our Cookie Policy.
- How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders
To manage payments securely via Stripe
To provide customer support
To personalize your shopping experience
To send order updates, promotional materials, or newsletters (only if you opt in)
To comply with legal obligations
To improve website performance and services
- Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties for the following reasons:
Payment processing (Stripe)
Shipping and delivery services
IT and website hosting partners
Legal compliance and fraud prevention
All third parties are required to safeguard your information and use it only for the specified purposes.
- Payment Processing
We use Stripe as our payment gateway. Stripe securely processes your payment information in compliance with PCI DSS standards. For more details, refer to Stripe’s Privacy Policy at [Stripe Privacy Policy Link].
- Data Security
We implement industry-standard security measures to protect your information. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access and receive a copy of your data
The right to request corrections to inaccurate data
The right to request data deletion
The right to restrict or object to data processing
The right to withdraw consent at any time
To exercise these rights, please contact us at [Insert Contact Email].
- Retention of Data
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed.
- Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Candy Kompany LTDEmail: info@candykompanyltd.co.uk
Thank you for trusting Candy Kompany LTD with your data.